Politique d'expédition

Thank you for choosing Snooty Poochy as your pet shop of choice! We are committed to providing you and your furry friends with the best shopping experience possible. Here is our shipping policy:

  1. Shipping Methods: We use a variety of shipping carriers to ensure your order is delivered in a timely and cost-effective manner. Depending on your location and the size of your order, we may use USPS, UPS, or FedEx to deliver your package.

  2. Shipping Rates: Shipping rates are determined based on the weight of your package, the shipping method you select, and your location. We offer free shipping on all orders over $50 within the contiguous United States.

  3. Order Processing Time: We strive to process all orders as quickly as possible. Orders are typically processed within 1-2 business days, although processing times may be longer during peak seasons or holidays.

  4. Delivery Time: Delivery times vary depending on your location and the shipping method you select. Most orders are delivered within 3-7 business days within the contiguous United States. Orders shipped to Alaska, Hawaii, or international locations may take longer.

  5. Tracking Information: Once your order has shipped, we will provide you with a tracking number so that you can track the progress of your shipment online.

  6. Shipping Restrictions: We currently only ship within the United States and do not ship to P.O. boxes or APO/FPO addresses.

  7. Order Changes/Cancellations: If you need to make changes to your order or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once an order has shipped, we are unable to make any changes or cancellations.

  8. Damaged or Lost Packages: In the event that your package is lost or damaged during shipping, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive your order as quickly as possible.

Thank you for choosing Snooty Poochy as your pet shop. If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at sales@snootypoochy.com